Shipping Policy

At Messa, we aim to deliver your favorite beauty products safely and as quickly as possible.

Order Processing

Orders are usually processed within 1–2 business days after confirmation.

Delivery Time

Delivery times may vary depending on your location. Most orders are delivered within 2–5 business days.

During busy periods, holidays, promotions, or unexpected circumstances, delivery may take longer than usual.

Shipping Fees

Shipping fees are calculated at checkout based on your delivery location and order details.

Any free shipping offers will be clearly shown on the website or during checkout.

Order Tracking

Once your order has been shipped, you may receive a confirmation message with delivery details or tracking information when available.

Delivery Address

Please make sure that your shipping address and phone number are correct before completing your order. Messa is not responsible for delays caused by incorrect or incomplete delivery information.

Failed Delivery Attempts

If a delivery attempt is unsuccessful because the customer is unavailable, unreachable, or provides an incorrect address, additional delivery charges may apply.

Contact Us

For questions about your delivery, please contact us through WhatsApp or email with your order number.